Frequently Asked Questions

Frequently Asked Questions

About the GlowBoard Pro™

What is the GlowBoard Pro™?

The GlowBoard Pro™ is an LED acrylic neon writing board that lets you write, draw, and display glowing messages using the included fluorescent markers. It's perfect for homes, offices, cafes, events, and more.

What sizes are available?

We offer a range of sizes to suit different spaces. Please check the product page for the latest size options available.

Does it come with markers?

Yes! The GlowBoard Pro™ comes with fluorescent chalk markers so you can start creating right away.

How do I clean the board?

Simply wipe the board with a damp cloth or wet tissue to erase your writing. It's quick and easy!

Orders & Shipping

How long does delivery take?

Delivery times vary depending on your location. You'll receive an estimated delivery date at checkout.

Can I track my order?

Yes! Once your order is shipped, you'll receive a tracking number via email so you can follow your package every step of the way.

Do you ship internationally?

Yes, we ship to many countries worldwide. Shipping costs and times will be calculated at checkout.

Returns & Refunds

What is your return policy?

We want you to be completely happy with your purchase. If you're not satisfied, please contact us within 7 days of receiving your order and we'll do our best to make it right.

What if my item arrives damaged?

If your GlowBoard Pro™ arrives damaged, please contact us immediately with photos and we'll arrange a replacement or refund.

Still have questions?

We're here to help! Feel free to reach out to us and we'll get back to you as soon as possible.